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Web Coach Tip: The Single Most Important and CRUCIAL Element of Your
Web Site
by Donna Payne
Here’s the single most important part of your website: YOUR WEB COPY!
And remember: Your website isn’t about YOU, it’s about THEM!
Again, it's NOT about you, it's about THEM!
*Note: May I add, this is an area where most of my clients get stuck… If
you find yourself at a total loss when it comes to writing, please let me
know.
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Write/gather/compile; prepare copy for your main pages:
• Answer questions.
Frequently asked questions woven into your copy will give your visitor
confidence in you because you answered their concerns right away. Think of
questions you’ve been asked and document them providing the most detailed
and complete answer you can. This will save you lots of time in the
future.
• Focus on the ~pain~ your prospect is experiencing.
Your client is looking for someone to take away their pain or help solve
their problem. What’s bugging them? What keeps them up at night? Why are
they looking for you? If you don’t get in touch with your prospect’s
emotions they are not going to connect with you, or hire you. Give a
positive outcome for each pain they have.
• Your copy needs to be as specific and clear as possible to the kind of
client you want to attract. Why?
TO WEED OUT THE WRONG TYPE OF CLIENTS, that’s why! (what an amazing
idea... eliminate the tire kickers immediately!)
Why waste your valuable time on a comp session with a ambitious college
grad who wants a career coach when you're a parenting coach? If parents
with potty training issues are who you seek... make your home page’s
message crystal clear, prospects will determine right away if you are
right for them before they contact you.
• Remember to be personable and approachable.
Even go as far as to write down 10 characteristics of your perfect client
and make up a fictitious individual who has all these characteristics and
write your copy as if that person were sitting right next to you.
Your prospects want to learn more, and be closer to you. They will love
reading about your human side. People do business with folks they like as
your business is built on relationships!
*Hint*
Most everything I write goes to my senior editor first—my 10 year old
daughter! If she can’t understand the concept of what she’s reading, I
need to start over. In other words: write in simplest terms. Big words
don’t impress and make some folks feel stupid! Myself included!
Write so that your information is “scan-able”.
People rarely read word-for-word. Their eyes scan down the page when
reading a sales letter or ad copy. Bolding key phrases in your copy, makes
your information scanable and lets this person know immediately if they
want to read further or bail from your site.
You MUST have a killer opening line.
Something to snag your prospects attention right now! Start paying
attention to articles and ads in your local paper…or if you’re feeling
adventurous, take a gander at the tabloids in the grocery checkout. You’ll
see some pretty interesting headlines AND as corny as they sound, they
SELL like crazy!
Here are 3 examples:
How to…
.....“How to lose 15 pounds in 15 days”
..... “How to meet the love of your life!”
7 secrets… (any number will do)
.....“7 secrets to attracting better clients”
..... “21 secrets of master coaches.”
If and Then… “If you have an itchy scalp, then get Head & Shoulders.”
GO HEAVY on the BENEFITS.
List all the benefits of doing business with you and OVERCOME OBJECTIONS.
When you’re finished with your spiel, give a clear and concise CALL TO
ACTION.
For example:
• “Subscribe now and receive a free doo-dah”, “Click here to buy now”.
• Tell them EXACTLY what to do.
o “Click here to schedule a complimentary coaching session”
o “Click here to get our free e-book chock full of powerful interviewing
tips”
o “Take out your credit card and purchase now using our secure server”
About The Author: Donna Payne is the Chief Web Goddess of The Web
Coach.net, and is known as the gal to call when you’re feeling stuck or
overwhelmed by the internet. To spend more time with Donna and experience
Web technology, Development and Marketing in the most SIMPLIFED way
possible go to http://thewebcoach.net/
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